Customers ask where their order is and which product fits. AI Employee looks up orders, recommends products and shows you the revenue each conversation drove.
Products and orders sync so answers are specific, not generic.
Order status, delivery questions and product suggestions in chat.
Orders carry the chat's fingerprint so you see revenue per conversation.
Order lookup and product knowledge from your store.
See which conversations led to orders.
Send Razorpay or Stripe payment links inside a conversation.
Live visitors with proactive chat rules on key pages.
One AI teammate that answers customers on your website chat, WhatsApp and email, books appointments, captures leads into a built-in CRM and hands conversations to your team when needed. It answers from the documents and settings you give it.
Website chat, WhatsApp (official Cloud API), and email (Gmail and Outlook) are the core channels. SMS and phone calls are also available through a telephony provider; in India these need extra registration (for example DLT for SMS), so talk to us before relying on them.
Website chat is one script tag, and uploading your documents takes minutes. WhatsApp needs a Meta Business account and number approval, which is Meta's process and can take a few days.
It is instructed to answer from your knowledge base and not invent information. When it is unsure it offers to connect a person, and you can review conversations and corrections from the dashboard.
Yes. Conversations are escalated to your team below a confidence threshold, and any agent can take over from the shared inbox with the full history.
The dashboard is available in English, Hindi and Arabic, and the AI replies in the language the customer writes in, including Hinglish.
Meta bills WhatsApp conversations per delivered message. We pass these through at cost, so your platform plan never depends on message volume.
Integration credentials are encrypted at rest with AES-256-GCM, each business is isolated in its own workspace, access is role-based with audit logs, and a self-serve privacy portal supports data export and deletion requests.
There is a free Starter plan to try the product — see the pricing section for current plans. Cancellation and refunds are covered in our Refund & Cancellation Policy.
Set up in minutes: paste one script tag, upload your knowledge base, and let it talk.
Create free accountNo credit card required